Respond faster. Resolve more. Grow your business.
Savena brings every customer conversation into one AI-powered inbox — then automates the rest. Routing, follow-ups, and resolutions happen automatically so your team can focus on what moves the needle.
No credit card required · Free 14-day trial
All your customer channels in one place
Every message, every channel — one inbox.
No more switching between email, WhatsApp, Instagram, and live chat. Savena brings everything together so your team always has the full picture.
- Never miss a message
Every conversation from every channel lands in one place.
- Know your customers
See the full history, contact details, and past purchases at a glance.
- Stay in sync
Live updates, typing indicators, and team presence — your inbox is always current.
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FBYour AI teammate that never sleeps
Savena's AI doesn't just answer questions — it resolves them. It learns your business, responds to customers across every channel, routes conversations, and triggers workflows. Your team only steps in when it matters.
- Learns your business
Upload your docs and FAQs. The AI gives accurate answers based on your actual content.
- Automates end-to-end
Resolves conversations, updates customer profiles, routes to the right team, and triggers workflows — automatically.
- Works across every channel
Handles conversations on live chat, email, WhatsApp, Instagram, and Facebook — all from one place.
- Knows when to hand off
Seamlessly passes complex issues to your team — with the full conversation attached.
Your AI agent, plugged into your stack
Give your AI agent the tools it needs to resolve issues on its own — no human in the loop.
Shopify
The AI agent looks up orders, checks fulfillment status, and processes returns — all without leaving the conversation.
Stripe
The AI agent pulls up invoices, manages subscriptions, and issues refunds — resolving billing questions end-to-end.
WooCommerce
The AI agent fetches order details, updates customer info, and tracks shipments from your WordPress store automatically.
See the difference
Average response time
Messages across scattered apps
Customer satisfaction
Team stretched thin
Average response time
Everything in one inbox
Customer satisfaction
Team on what matters
Put your support on autopilot
Create workflows that handle routing, follow-ups, and escalations automatically. Combined with AI, your entire support pipeline runs itself — your team focuses on conversations that need a human touch.
Simple, transparent pricing
Start free. Upgrade when you're ready.
Starter
For small teams getting started
- 400 conversations/month
- AI-powered responses
- Up to 400 AI automations
- All features included
- Email support
Growth
For growing businesses
- 1,000 conversations/month
- Up to 1,000 AI automations
- All features included
- AI knowledge base
- Priority email support
Pro
For scaling teams
- 3,000 conversations/month
- Up to 3,000 AI automations
- All features included
- Advanced AI customization
- Dedicated support
Scale
For high-volume teams
- 5,000 conversations/month
- Up to 5,000 AI automations
- All features included
- Dedicated support
- Custom integrations
Base price includes conversations. Add AI automations for $0.90/automation per month — choose how many you need during checkout. Overages billed at $1.20/automation.
Frequently asked questions
You can have Savena up and running in under 5 minutes. Add the chat widget to your site with a single script tag, connect your email and social channels through our dashboard, and start receiving conversations immediately.
Upload your docs, FAQs, and help articles. Savena's AI reads and understands them, then uses that knowledge to answer customer questions accurately. The more content you add, the smarter it gets.
Savena currently supports five channels: website live chat (via our embeddable widget), email (Gmail and Microsoft), WhatsApp Business, Instagram DMs, and Facebook Messenger. All conversations flow into a single unified inbox.
The AI agent can take real actions autonomously. It can assign conversations to specific agents, update customer profiles, close resolved conversations, and trigger workflow automations — all based on the conversation context.
Savena's AI knows its limits. When it encounters a question it can't confidently answer, it smoothly escalates to a human agent while preserving the full conversation context. Your agent picks up exactly where the AI left off — no customer repetition needed.
Absolutely. Savena uses industry-standard encryption for data in transit and at rest. We follow a privacy-first design with secure data storage and strict access controls. Your customer data stays protected and is never used to train AI models.
Ready to transform your customer experience?
Join growing teams using Savena to respond faster and keep customers happy.