Email Channel

Connect your email accounts to receive and respond to customer emails directly from the Savena inbox.

Connecting Gmail

Go to Settings → Channels → Email and click "Connect Gmail". Sign in with your Google account and authorize Savena to access your inbox. New emails will appear as conversations in your Savena inbox.

Connecting Microsoft Outlook

Click "Connect Microsoft" and sign in with your Microsoft account. The process is similar to Gmail — authorize access and your emails will flow into the unified inbox.

Multiple email accounts

You can connect multiple email accounts to a single workspace. Each account becomes a separate channel, and you can set a default sender for outbound emails.