Live Chat Widget

The Savena live chat widget lets your website visitors start conversations directly from your site. It is lightweight, customizable, and works on any website.

Installation

Go to Settings → Channels → Chat Widget. Copy the script snippet and paste it into your website's HTML, just before the closing </body> tag. The widget will appear on your site immediately.

Customization

You can customize the widget appearance including:

• Position (bottom-right or bottom-left)
• Theme (light or dark)
• Brand colors and logo
• Welcome message
• Conversation starters
• Visibility rules (which pages show the widget)

Conversation starters

Conversation starters are pre-defined quick replies that appear when a visitor opens the widget. They help guide the conversation and reduce the time to first meaningful message.